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Lunch ‘n Learn: Measuring CSR Impact on Employee Engagement

May 9, 2018 @ 11:00 am - 1:00 pm MDT

Wednesday, May 9th, 2018, 11:00 am to 1:00 pm  (11:00-11:30am is registration)

CenturyLink, 1025 Eldorado Blvd, Broomfield, CO 80021

Lunch is included, thanks to CenturyLink

Do you have an effective strategies for measuring employee engagement?

Are you interested in exploring strategies and tools for ensuring that your measurement strategies are effective, efficient and aligned with business goals and corporate culture?

CenturyLink and Great-West Financial both have CSR programs centered around employee engagement and corporate culture. From mergers, to proving the importance of CSR to the C-suite, Sondra and Christina have proven CSR plays a large role when it comes to employee engagement. They will give overviews of their programs, challenges and successes, outcomes, and the metrics and tools they use for measuring their impact on employees. After join us for a facilitated discussion on how to effectively measure employee engagement.  Share your successes and challenges and learn from other attendees who are grappling with similar issues. Come with examples from your current efforts and questions for your peers.

Topics include:

  • Effective measurement and reporting strategies 
  • Aligning what you want to measure with how you measure it
  • Going beyond input vs. output measuring to focus on the impact employee engagement can have

Hosts/Facilitators: Christina Frantz, AVP of CSR, Talent Acquisition, Inclusion & Diversity, Great-West Financial & Sondra Smith, Senior Global Corporate Social Responsibility, CenturyLink

Who Should Attend: 

  • Corporate social responsibility and corporate citizenship professionals
  • Marketing and communications professionals
  • HR professionals
  • Business owners
  • Any member company employee interested in learning more measuring CSR & employee engagement


Sondra Smith

Senior Global Corporate Social Responsibility, CenturyLink

Ms. Smith is responsible for the strategic vision and leadership of CenturyLink’s global corporate social responsibility (CSR) programs.  Prior to CenturyLink’s acquisition of Level 3, she spent five years building a CSR program at Level 3 and 10 years on the legal team. Ms. Smith manages the Clarke M. Williams CenturyLink Foundation, a private foundation and she is also the Executive Director of the CenturyLink Community Giving Foundation, Inc. (fka the Level 3 Foundation), a separate 501c3 nonprofit that she established in 2015.  Through all corporate social responsibility and community relations programs, CenturyLink not only engages and inspires their employees and community to do good, but also provides vital support to the needs in their local communities across the globe. 

Early on, Ms. Smith determined that CSR programs should support causes that tie closely to who CenturyLink is as a company.  And, which intentionally connects with a group of unique individuals who are passionate about giving back. CSR at both companies has grown through grassroots efforts driven by passion around specific causes. The global CSR programs support local communities in unique and distinct ways – based upon the creative ways our employees choose to contribute.  Who best to identify the most suitable way to support a local community than the employees who live and work in these communities? 

Ms. Smith is passionate about giving back to our community and has organized and participated in volunteer efforts for several years. Currently she is spending a great deal of her time building a community garden through the CenturyLink Community Giving Foundation, Inc. and building a formal STEM program to support under-resourced youth in the Denver area.  Ms. Smith spent the last two years working with CU Boulder building out content and curriculum to launch the first Colorado based CSR professional Certification program through the Leeds School of Business. She continues as a guest lecturer in this program.

She is past President of the Board for Metro Volunteers, after serving as Vice President and Treasurer for five years. She also serves on the Board for Denver Children’s Home as Secretary, on the Board for mindSpark Learning, on the Advisory Board for A Precious Child, and most recently served on the Boards for the American Red Cross (2013-2016) and Reading Partners Colorado (2014-2016).  Ms. Smith enjoys teaching in the MSLA program at DU and speaking on all things CSR at various events in the Denver community.

Ms. Smith is a life-long learner and recently received a Certificate in Corporate Citizenship Leadership from Boston College.  She received her MBA in finance from the University of Colorado after receiving her undergraduate degree in business/accounting from CU as well.  Ms. Smith is a Denver native and currently lives in Evergreen with her husband and three dogs. She has a new grandbaby daughter who has stolen her heart and has two grown children who awe and inspire her every day. Nothing makes her happier than hiking in the mountains with her dogs and spending time with her family. She enjoys teaching, working in the community, meeting new people, reading, golfing and running when she can. Ms. Smith thinks the most beautiful places are right here in Colorado and she makes every effort to enjoy it.

Christina Frantz

Associate Vice President of CSR, Talent Acquisition, Diversity and Inclusion, Great-West Financial and Empower Retirement

In this role, Christina sets, leads and champions the vision, strategy and execution of the organization’s corporate philanthropy, community relations, recruiting and inclusion initiatives.

Prior to joining Great-West Financial, Christina worked as the Assistant Manager of Community Relations, Sponsorship and Events at Janus Capital Group (now Janus Henderson) where she supported the marketing and execution of the Janus Foundation, community relations, client programs and sponsorship events. Christina started her career as the Community Relations Manager for The Denver Post Ride The Rockies, a 425-mile bicycle tour across Colorado for 2,000+ cyclists.

Christina has a passion for serving the community through nonprofit board membership and volunteerism. She is currently the Chair of the board for mpowered, a Colorado-based nonprofit that empowers low- and middle-income individuals and families transform their financial futures. She also serves on the boards of B:Civic and the Metro Denver Chamber EDC Board of Governors. Additionally, she enjoys volunteering at various organizations, including Junior Achievement, the Food Bank of the Rockies and Volunteers for Outdoor Colorado.

Christina lives in Denver, Colorado, with her husband and two sons. She loves skiing, hiking, music, eating great food and spending time with family and friends.  She holds a BA in Political Science from Emory University and an Executive Certificate in Corporate Community Involvement from Boston College, Carroll School of Management.

*Please note: this event is member only, if you would like to attend, please reach out to Jess Welser (jessica.welser@bcivic.org), for membership information

There is a limit of 25 attendees. Please register in advance to secure your place. Once full we will begin a waitlist.

RSVP: Complimentary for any employee of a B:CIVIC member company.  Not sure if your company is a member?  Check our Member Directory here
Must RSVP in advance: RSVP here
Are you a business who is not yet a member?  Contact us today to find out how you can join. Please e-mail Jess Welser at jessica.welser@bcivic.org


May 9, 2018
11:00 am - 1:00 pm MDT
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Jess Welser
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